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| CULTURE – THE STRATEGIC FACTOR FOR SUCCESS |
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10 conditions of a success culture
Corporate strategy and business plan //
The employees are focusing their actions on the corporate objectives. They are able and motivated to contribute to the realization of the goals.
Processes //
All processes are oriented towards customer benefit and productivity.
Mission – corporate principles //
A statement of guiding principles that defines the unique corporate identity exists; managers and employees are familiar with it and actually live it.
Code of conduct //
The code of conduct is internally and externally known. The employees are adhering to it.
Leadership //
Managers are cooperating within and beyond departmental lines. They know their role in the leadership process and are examples for what they expect from their teams.
Participation //
Employees are active, emotionally involved and identify with the organization. Their representatives support the orientation.
Communication //
Accepted and integrated communication channels and instruments exist. There are efficient top-bottom and bottom-up processes in place.
Human resources development //
Assessment, qualification and training elements integrate and reflect all listed themes. Human resources development activities are comprehensively serving the development of competences and the ability to learn and change – of employees and the organization itself.
Sustainability //
The effects of measures and changes can be assessed and evaluated permanently. Management and employees always know what is working well and what needs improvement.
Image //
The public and internal perceptions of the organization’s image are congruent.
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